1. OVERVIEW & PURPOSE

Please ensure you have read and fully understood these terms and conditions before purchasing a build course product. Your booking will be confirmed following your agreement with these terms and conditions, and completion of the course registration that you will be sent. We reserve the right to refuse a booking to any party or individual at our sole discretion. 

2. CANCELLATION & COURSE CHANGES

Naturally we try to accommodate reasonable requests for date changes or cancellations with refunds, however there is considerable administrative, marketing and organisational costs for each course and thus there are limits to what we can refund based on lead times.

Cancellations at late notice can create financial losses for the company which are unsustainable. As such, our cancellation refund rates are as per the below:

  • With 28 days notice (or more) prior to the course: Refund of 75% of the course fee

  • 28-14 days notice prior to course, refund of 50% of the course fee

  • Less than 14 days notice prior to the course, we cannot issue a refund

Thank you for understanding

To cancel or change your booking, please contact heywhatsup@smallchange.ie
All refunds exclude payment processing fees, which will have already been paid to the payment handler at the time of booking.


3. LIABILITY

Our courses take place in an outdoor setting and are by their nature not completely free from hazard. While all reasonable precautions are taken to minimise and mitigate any risk to attendees (including persons under their control or on-site at their invitation), you must accept that accidents, including serious injury and death, can occur without us being at fault. By agreeing to these terms and conditions, you release, waive and discharge us to the fullest extent permitted by law from any liability for death or personal injury (save to the extent that such is the direct result of our negligence), and loss or damage to personal property including vehicles, money, clothing, or equipment. By agreeing to these terms and conditions, you assume sole responsibility for any and all risks associated with participating in the course, including any loss or injury resulting from a failure to follow instructions or resulting from instructions or information relayed to you by anyone other than us.

4. COURSE CONTENT

Although we endeavour to mitigate any weather dependant factors, there may be times that adverse weather conditions force us to change course content from the planned activities, or in extreme cases cancel courses in advance. We hope you understand. If we cancel a course in advance we will of course refund you the full booking amount if we cannot find an agreeable date to reschedule.

5. IMAGERY & VIDEO

Whilst taking part in the course, you may be photographed and/or filmed by our team. By accepting these terms and conditions, you agree to participate in the photography/filming project detailed herein and hereby consent to the capture of your image in photographs/footage by Small Change Ltd. Your participation is voluntary and you may withdraw your consent to be photographed/filmed at any time prior to the course commencement, please flag this with an email to heywhatsup@smallchange.ie. You further understand that, subsequently, Small Change may process (or authorise the processing of) photographs and recorded footage for educational and/or marketing purposes in accordance with our mission and legitimate interests. We are committed to processing personal information in accordance with all applicable data protection laws and will ensure that the rights and interests of data subjects are weighted appropriately. We will not use or sell any imagery or video to any third party, it is exclusively for the promotion of future work.

6. COURSE CONDUCT

You are expected to conduct yourself in a reasonable manner at all times and to comply with instruction. We expect you to adhere to the instruction of the coaches, course managers and course helpers at all times, with particular attention paid and alertness given during practical course work. We reserve the right to remove any person from a course at our absolute discretion. Circumstances in which this might occur include (without limitation) disorderly or abusive conduct, intoxication, or inadequacy of clothing or equipment or respect for others. In such circumstances you will not be entitled to any refund and we will not be liable for any losses so resulting. We have specified in the course info sign up that you must have steel toed safety boots of S2 level or higher, this is non-negotiable for practical sessions and you will not be able to take part in practical sessions without these.

We will likely ask, at times, that you leave your mobile phone off of your person to avoid distraction during a practical task where distraction may prove dangerous to yourself or others.